Privacy Policy

Effective Date: October 11, 2025

Last Updated: October 11, 2025

1. Introduction

Welcome to 3 Billion Beats. This Privacy Policy explains how 3 Billion Beats Management Corp. ("3BB," "we," "us," or "our") collects, uses, stores, shares, and protects your information in connection with our website, mobile application, and related services (collectively, the "Service").

We are deeply committed to protecting the privacy and security of our users and their sensitive health information. This policy is designed to be transparent about our data practices in compliance with applicable privacy laws.

2. What Information We Collect

We collect various types of information to provide and improve our Service, including:

User-Provided Information: When you create an account or use our Service, you provide us with Personal Information such as your name, email address, password, date of birth, and any other information you enter into our assessment, intake forms, or lifestyle notes.
Health Information from Partners: With your explicit consent and authorization, we retrieve and store health data on your behalf from our third-party partners. This includes:
- Lab Results from partners like Quest Diagnostics and Everlywell, which may include specific biomarker names, values, units, and collection dates.
- Continuous Glucose Monitoring (CGM) Data from partners like Dexcom, which may include real-time glucose values, trends, and historical data.
Uploaded Health Information: We collect and process information from documents you choose to upload, such as lab reports, medical records, or imaging reports (e.g., from Cleerly AI). This may involve extracting text and structuring the data to integrate it into your 3BB profile.
AI Interaction Data: We collect the questions and conversations you have with our AI health assistant, "AI Betsy," to provide you with responses and improve our AI models.
Technical and Usage Information: We and our service providers (like Google Firebase) automatically collect technical data when you use our Service, such as your IP address, device type, operating system, and app usage analytics. This information is used for service improvement, security, and debugging.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Personalize the Service: To create your account, display your health data, track trends over time, calculate your personalized cardiometabolic risk score, and customize your "Journey" within the app.
To Power "AI Betsy": Your health data is used as essential context to allow our AI assistant to provide relevant, personalized, and educational responses to your questions. "AI Betsy" is for informational and educational purposes only and does not provide medical advice.
To Communicate with You: To send you service-related notifications, security alerts, and updates about your account or our Service.
For Analytics and Improvement: We use aggregated and anonymized data to understand how users interact with our Service, allowing us to fix bugs, improve features, and enhance the user experience.
For Compliance and Safety: To comply with legal obligations, enforce our Terms of Service, and protect the security and integrity of our platform and our users.

4. How We Share and Disclose Information

We do not sell, rent, lease, or share your personal health information with third parties for their marketing or advertising purposes.

We only share information in the following limited circumstances:

With Essential Service Providers: We share information with the third-party vendors who help us operate our Service, under strict confidentiality agreements. These include:
- Google Cloud / Firebase: For data hosting, database management, and backend functionality in the United States.
- Google's Vertex AI: To power our AI chat features. Only the necessary, de-identified data is sent to the model to generate a response.
With Third-Party Medical Providers: To deliver our services, we may facilitate the sharing of your information with independent medical providers, including the affiliated physician-owned medical corporation (P.C.) that provides clinical oversight, and our lab partners (e.g., Quest Diagnostics) to fulfill lab orders you authorize. This is done at your explicit direction.
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good-faith belief that disclosure is reasonably necessary to protect the rights, property, or safety of 3BB, our users, or the public.
In Case of a Business Transfer: If 3BB is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the promises made in this Privacy Policy.

5. Data Security and Storage

We take the security of your data very seriously and implement industry-standard technical and organizational measures to protect it.

Storage Location: All user data is stored on secure servers provided by Google Cloud Platform / Firebase, located within the United States.
Encryption: Your data is **encrypted at rest** in our databases and **encrypted in transit** using industry-standard TLS/HTTPS for all communications between your device, our backend, and our partners.
Access Control: Access to your Personal and Health Information is strictly limited to authorized 3BB personnel and the affiliated clinical team who require access to perform their job functions, in accordance with the Principle of Least Privilege.
Secure Architecture: Our platform is designed with a secure backend architecture, ensuring that sensitive operations and API keys are not stored or exposed on your device.

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of our systems, but we are committed to promptly addressing any security incidents.

6. Your Rights and Choices

Access and Review: You can access and review your personal and health information at any time within the 3 Billion Beats application.
Account Deletion: You may request the deletion of your account and associated data by contacting us at the email below. We will process your request in accordance with applicable law.
Revoking Third-Party Access: You can manage and revoke our app's access to third-party services like Dexcom through the settings within those services or by contacting us for assistance.
Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.

7. Children's Privacy

Our Service is not intended for or directed at individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Important Disclaimers

Not a Medical Provider: 3 Billion Beats (3BB) is a healthcare technology company and not a laboratory or medical provider. All laboratory and medical services are provided by independent third parties. These providers set their own pricing. While 3BB may facilitate access to these providers on your behalf, we do not recommend or refer you to any specific provider, and you are free to choose your own provider while using our services.

For Informational Purposes Only: 3BB does not offer medical advice, diagnosis, or treatment. Our services are not a substitute for professional medical care from a licensed provider. If you have questions regarding laboratory results or other information accessed through 3BB, we strongly recommend you discuss them with a licensed provider. All content provided by 3BB is for general informational and educational purposes only.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service prior to the change becoming effective. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

privacy@3billionbeats.org